Frequently Asked Questions

Cortex Freelancer is an AI-powered platform that helps freelancers manage and grow their business. It includes tools for profile optimization, proposal writing, invoicing, rate calculation, contract review, and more.

Cortex is designed for freelancers on platforms like Upwork, Fiverr, and Freelancer.com, as well as independent contractors and consultants who want AI-powered tools to streamline their workflow.

No. While our profile analyzer can import your Upwork profile URL, all tools work with manual input too. You can enter your skills, rate, and experience directly.

Cortex supports Upwork, Fiverr, Freelancer.com, Toptal, and direct freelancing. Our tools are platform-agnostic — they work regardless of where you find clients.

Yes! The Free Kit includes one profile analysis, the fee calculator, rate calculator, contract reviewer, scope analyzer, and ad generator. No credit card required.

Pro ($29/month) unlocks unlimited profile analyses, all 10+ tools, AI chat assistant, proposal writer, invoice generator, email writer, SOW generator, and priority support.

Yes! We occasionally offer a one-time lifetime deal that gives you permanent Pro access. Check our Lifetime Deal page for current availability.

We accept all major credit and debit cards (Visa, Mastercard, Amex) through Stripe. All payments are processed securely with PCI-DSS compliance.

You can cancel anytime from your account settings or the billing portal. Your Pro access continues until the end of the current billing period. No cancellation fees.

Yes. We offer a 14-day money-back guarantee. If you're not satisfied within the first 14 days, contact us for a full refund. See our Refund Policy for details.

Go to your account settings and click "Manage Billing" to access the Stripe billing portal. From there you can update your card, view invoices, and manage your subscription.

Contact us at hello@cortexfreelancer.com to request account deletion. We'll remove your data within 30 days per our Privacy Policy.

Our AI analyzes your profile against market benchmarks and hundreds of similar freelancers. While results are estimates, they provide actionable insights to improve your positioning, rates, and competitiveness.

Yes. All generated documents (invoices, proposals, SOWs, project briefs) can be downloaded as PDF or copied to your clipboard for easy sharing with clients.

The AI chat is powered by Claude and acts as your freelance business advisor. Ask it about pricing strategies, client communication, contract terms, or any freelancing question.

Yes. We use Firebase Authentication, HTTPS/TLS encryption, and follow GDPR best practices. We never sell your data to third parties. See our Privacy Policy.

No. We never ask for or store your Upwork password. Profile analysis works by reading your public profile URL — no login credentials are needed.